Service Contents
- Assist wood to sink
- Reduce initial bacterial film (approximately 80% reduction)
- Help stabilize aquatic plants and artificial plants
Applicable Range
- Wood for 2-foot standard tanks and tanks under 30 cubic feet
- Wood for tanks over 2 feet in height and over 45 cubic feet
→ Currently not available due to space limitations
Processing Time
Approximately 2 to 4 weeks (adjusted based on wood condition)
If conditions are good, we will notify you of the dispatch date in advance
Service Process and Notes
Payment is required in advance; home delivery payment is not available
- The wood will be cultured in a display tank
→ Stable water flow
→ Combined with irregular shapes to assist in cleaning bacterial film - If wood shows abnormal texture or fails to sink:
→ We will notify you to replace it
→ Processing time will be recalculated - If aquatic plants show abnormalities during soaking:
→ Free replacement is provided - True aquatic plant supply note:
Due to recent high temperatures, unstable supply, and transportation conditions, if you wish to pair with true aquatic plants, please contact us via LINE: @towerfish to confirm first.
Actual plant types available will be adjusted based on current supply and availability. - Artificial plant pairing note:
FAQ
Can I request a specific type of aquatic plant to be paired with the wood?
Please contact customer service via LINE: @towerfish to confirm availability based on current supply and conditions.
What happens if the wood does not sink during processing?
We will notify you to replace the wood and recalculate the processing time.
Is there a guarantee for the reduction of bacterial film?
The service reduces bacterial film by approximately 80%, based on typical conditions. Results may vary depending on wood type and initial condition.
Adrian Jones –
The wood sank perfectly and the bacterial film was much less than before. My water plants settled quickly. I didn’t have to worry about cleaning. The process took about three weeks, which was within the expected range. Very satisfied with the service.
Jonathan Carr –
The wood was processed smoothly and the water clarity improved noticeably. The bacterial film was reduced significantly. I noticed my plants grew more steadily after using it. Slight delay due to weather, but overall good experience.
Katherine Jones –
I used the service for my 2-foot tank. The wood sank well and the water stayed clean. No issues with plant stability. The team responded promptly and kept me updated. Would recommend to others with similar tank sizes.
Victor Hemmings –
The processing took longer than expected. The wood sank but the bacterial film reduction was not as strong as advertised. Still useful, but not a complete solution for heavy bacterial buildup.